Yes, it is essential to present official identification. Failure to do so may result in being denied entry. Please ensure that both minors and adults are correctly indicated during the booking process.

Yes, customers must provide names and dates of birth exactly as they appear on their identification for security checks.

Late arrivals do not guarantee participation in the activity. Please make sure to arrive on time.

Yes, names can be changed up to 72 hours before the activity begins.

No, this tour is not accessible for people in wheelchairs.

No, the tour will go ahead rain or shine. Our guides will ensure you enjoy the experience regardless of the weather.

Yes, all participants must go through security checks before entering. During peak season, waiting times may be longer than usual.

Yes, for security reasons, certain items are not allowed inside the monument. These include weapons, glass, sharp objects, food, and alcoholic beverages.

We recommend wearing breathable clothing and comfortable shoes. Depending on the season, consider bringing sunscreen or waterproof clothing.