Yes, it is imperative to bring your official ID. Failure to do so may result in denial of entry. Ensure that both minors and adults are properly indicated during the reservation process.

Yes, customers must provide names and birth dates exactly as stated in their ID for security check purposes.

Late arrivals are not guaranteed participation in the activity. Please ensure you arrive on time.

Yes, names can be changed up to 72 hours before the start of the activity.

No, this tour is not wheelchair accessible.

No, the tour will proceed rain or shine. Our guides will ensure an enjoyable experience regardless of the weather.

Yes, all guests must go through security checks before entering. During high season, waiting times may be longer than usual.

Yes, certain items are not allowed inside the monument for security reasons. This includes weapons, glass, sharp objects, food, and alcoholic drinks.

We recommend wearing breathable fabrics and comfortable shoes. Depending on the season, consider bringing sun protection or rain gear.